Webmail application enables you to check your e-mail accounts by using your web browser. Webmail is still a highly useful tool that can be accessed from anywhere in the world. You can compose and read e-mail messages, maintain an address book, and perform other common tasks. By default, webmail applications are using the server’s time zone. If…
The CAN-SPAM Act is a set of rules and regulations determining what is classified as spam and what can get your server’s IP address blacklisted. In 2008, several new adoptions were implemented to protect the average consumer from this act. It is a set of rules many ISPs, and web hosts use to govern email…
When you enable SpamAssassin, it uses scores to rate the likelihood that a message is a spam. You can configure SpamAssassin to automatically delete messages marked as spam however, we do not recommend enabling this feature. Enabling/Disabling SpamAssassin: 1) Go to https://lab.chemicloud.com and login into your account. 2) Click on the “Services” icon located in the left…
Please note this tutorial is specific to setup your email in the Airmail app for your iPhone, iPad, or iPod touch devices running on the latest version of IOS. 1) Open AirMail and go to Settings > Add Account. 2) If you see your email provider, tap it to add your account automatically. If you…
There are two ways you can set up an email account on your iOS device using Mail—automatically and manually. Learn which option is best for you. If you use an email provider like Gmail or Yahoo Mail, you can automatically set up your email account with just your email address and password. IOS Mail app…
By default, Spamassassin is set to auto learn on all inbound mail. This works fairly well in most cases by itself and you normally don’t have to do anything. In most cases, it will get more accurate over time. However, in some situations, it may be helpful to train SpamAssassin yourself. This will help prevent…
You will often find an application that purports to send mail through the server without needing SMTP credentials. The method this application probably uses is PHP mail(). Using PHP mail() function invokes a Sendmail program. Using PHP mail has its own unique advantages in certain niche scenarios; however, at ChemiCloud, the application to deliver mail…
Sometimes when troubleshooting email delivery you will need to analyze the mail header to figure out what went wrong when you sent or received that message. We created this guide to help you understand what the contents of an email header mean. Let’s begin! How to view an Email Header If you aren’t familiar with…
If you ever want to send an email from your Gmail.com account through an email software program, you will need the Gmail SMTP server settings. Below you will find the specific details you need to set up SMTP for your Gmail.com email address: Gmail SMTP server address: smtp.gmail.com Gmail SMTP username: Your Gmail address (e.g. [email protected]) Gmail SMTP password: Your Gmail password Gmail SMTP port (TLS): 587…
These are options for the MX Entry for a domain in cPanel. Essentially, the option you choose tells cPanel how you would like the mail services for the domain handled. Mail Exchanger Options: Unless you have a particular setup that needs these explicitly stated, the recommended option is “Automatically Detect Configuration.” Local Mail Exchanger: Handle…
This article will explain the difference between POP3 and IMAP in simple terms, easy to understand. The main difference is that IMAP (Internet Messaged Access Protocol) always syncs with mail server so that any changes you make in your mail client (Microsoft Outlook, Thunderbird) will instantly appear on your webmail inbox. On the other hand,…
Email filtering is an efficient way to manage the incoming and outgoing messages of any given account on your domain. As a general rule of thumb, it is best to add multiple simple filtering rules, as opposed to one big complex rule. This will allow the Email server to process rules easier and more accurately….
To route the incoming email for your domain through the SpamExperts email filtering you will have to change your MX records. Removal of the old MX records is required, in order to make sure that all the emails are filtered through the SpamExperts incoming email filtering, and not through different MX records (such as with the…
In this post we will review how to configure a default Email address in cPanel. What is the Default Email Address? The Default Address feature allows you to set up an Email address with the purpose of catching all the Email messages sent to invalid Email addresses associated with your domain, such as messages sent…
General Information In this article we will cover how to check Email message delivery in cPanel. You can find this feature under Track Delivery in the Email section. It is a very useful tool to use whenever you are experiencing issues with Email delivery from your account. How to Check Email Message Delivery (Track Delivery)…
General Information Another useful feature within cPanel is the Email Address Importer. This article will show you how to use the Email address importer and guide you through the process of setting up the CSV file (.csv) or Excel spreadsheet (.xls) needed to make it work. But first thing is first. The Email address importer…
Mozilla’s Thunderbird e-mail client has long been a favorite open-source alternative to Microsoft Outlook. This article will help you setup a POP3 email account in Mozilla Thunderbird version 78 on Windows 10. Info: If you want to setup a IMAP account in Thunderbird, click here. Adding your first email account to Thunderbird If you just…
Overview Apple Mail is the default email client that comes with every Mac using OS X 10.15 or later. This tutorial will show you how to configure your email address on Mac using Apple Mail application. This article is primarily for Mail version 13.4 on mac OS Catalina (Version 10.15.4). Your version of Apple Mail…
You can easily fix the problem of attachments being stripped from your “Sent” folder by simply adjusting your Horde preferences. 1) This tutorial assumes that you are already logged into Webmail. 2) Login to the email account via horde Webmail Application 3) Click on the Settings icon in the top menu, navigate to “Preferences” then…
A very useful tool for managing your user’s Email accounts, especially from a storage perspective, is the Email Disk Usage feature. This allows you to permanently delete information stored in any of the account mailbox folders (e.g. inbox, draft, sent, etc.). How to Use Email Disk Usage in cPanel Follow these steps: Step 1: Login…
Rackspace offers email hosting services, very similar to Google’s Workspace, formerly known as G Suite, and Microsoft’s Office365. If if you have signed up for Rackspace Email, in this tutorial will guide you to configure DNS for Rackspace email in cPanel. Additionally, this Knowledge Base Article covers Rackspace Email and Email Plus, which use the…
Rainloop Webmail is a great modern alternative to RoundCube and Horde Webmail. It’s available to install in your Softaculous Apps Installer within cPanel. If you haven’t installed it yet and want to try it out, check out our installation guide. (How To Install RainLoop in cPanel) This Knowledge Base article will guide you through importing…
The Spam Filters option in cPanel, formerly known as Spam Assassin, gives you the option to configure the spam filter settings (powered by Apache SpamAssassin™) for your account. Spam filters identify and sort or delete unsolicited email, commonly known as spam. You can also use this interface to configure your whitelist and blacklist settings….
Gmail interface allows you to send and receive emails using an email address created with your domain name. You can do so by setting up your domain’s email account as a POP3 and SMTP in your Gmail account. This way, you’ll be able to use their interface as an email client. In this tutorial, we will…
If you’ve changed your email server information or your user password, you’ll need to update your account information. Outlook gives you a few ways to do this. This Knowledgebase article will cover how to do this in 2 ways. How to Update Email Account Settings in Microsoft Outlook 365 How to Update your Email Account…
General Information Today we are going to cover how to create and use mailing lists in cPanel. If you are not already familiar with the concept, mailing lists allow you to use a single email address to send mail to multiple recipients. Whether you’re working in a business environment, or simply using it for online…
Are you bored of Roundcube and Horde? Not to worry! RainLoop is available in your Softaculous Web Apps Installer for a fresh, modern take on webmail. RainLoop also has modern features such as reCAPTCHA and 2-Factor Authentication plugins which bolster security to your webmail. In this tutorial, we will cover how to install & configure…
Mozilla’s Thunderbird e-mail client has long been a favorite open-source alternative to Microsoft Outlook. This article will help you setup a IMAP email account in Mozilla Thunderbird version 78 on Windows 10. Info: If you want to setup a POP3 account in Thunderbird, click here. Adding your first email account to Thunderbird If you just…
Mailspring is a great alternative to Thunderbird, especially if you’re looking for some additional features, such as read receipts and integrated social media features. Important Note: Mailspring only supports IMAP accounts and does not support POP3. How to add your first email account to Mailspring Step 1: Open Mailspring. This can be done by clicking the…
In case you were wondering how to disable the monthly membership reminder email that Mailman is sending out to all members of a mailing list, here’s how to do it: How to Disable Mailman monthly membership reminder for an individual list This tutorial assumes that you are already logged into cPanel. 1. Go to Email…
Samsung has included it’s Email app with it’s phones for a long time and over the years, they’ve really engineered an excellent Email app for Android. By the end of this knowledge base article, you will know how to add your very first Email Account in Samsung Email as well as an additional Email Account….
Microsoft has really stepped up and made sweeping improvements to it’s iconic email application – Outlook – on the Android Mobile Operating System. However, adding an IMAP Email Account to the app still isn’t as intuitive as some would like ,which is why we created this Knowledgebase Article for you! After reading this KB Article,…
Did you know the Gmail app on Android works with email accounts other than Gmail? That’s right! And if you haven’t used the Gmail app for some time, you may want to check out some of the really cool enhancements Google has made to it over the past few months. By the end of this…
Microsoft has made some improvements to it’s Outlook Email Application making it easier than before to add a new email account so you can send and receive email. All ChemiCloud hosting plans include POP, IMAP, and SMTP access for your email users, as well as webmail access. In this Knowledgebase article, we will cover how…
By default, email accounts added to Windows 10 Mail are added as IMAP. However, if you wish to configure a POP3 account in Windows 10 Mail, this guide will be of use to you. Adding a POP3 Email Account to Windows 10 Mail If you’ve never used the built-in Mail app in Windows 10, this…
Microsoft has made some improvements to it’s Outlook Email Application making it easier than before to add a new email account so you can send and receive email. All ChemiCloud hosting plans include POP, IMAP, and SMTP access for your email users, as well as webmail access. In this Knowledgebase article, we will cover how…
Gone are the days of Outlook Express on Windows. Thankfully, Microsoft has included a pretty good email client with Windows 10. By the end of this support article, you will know how to configure a new and additional IMAP Email Account in Windows 10. Adding your first email account to Windows Mail If you’ve never…
Spark Mail has become one of the most popular email apps on mobile. It’s ability to sort email based on importance and other factors make it super convenient for busy professionals and people who receive a lot of mail. By the end of this knowledge base article, you will know how to add your first…
Newton is a fantastic email app available on Android and iOS. Offering advanced features like reading receipts, recap, scheduled mail, and a lot more, if you find yourself balancing a lot of mail in your inbox, Newton might be for you! By the end of this knowledge base article you will know how to add…
Edison is another fantastic email app with some really innovative features, like package tracking and it’s price drop alerts for your recent purchases. By the end of this knowledgebase article, you’ll know how to add your first IMAP Email Account to Edison on Android, as well as additional IMAP Email Accounts. Adding Your First IMAP…
Zoho is an excellent alternative to Google’s Workspace Plans, formerly known as GSuite. In addition to paid services, they also provide free email hosting for custom domains for up to 5 users. Although they bill this as a “free for businesses” feature, you can absolutely use it with your personal domain name, if you wish….
The Mail Client Settings panel is perhaps one of the most valuable sections of cPanel. Using the features available in this area of our cPanel, you can quickly locate configuration information for adding e-mail accounts to applications like Microsoft Outlook, Mozilla Thunderbird, Apple Mail, and more. You can let the application automatically assign this information…
From time to time, our Support team may ask you to export an email message and send it to us for analysis, or you may need to download it for offline storage. Either way, this Knowledge Base article will instruct you on how to export emails in webmail using Roundcube so you can save them…
Email forwarding in cPanel is a function (rule) available for all mail clients, which allows you to redirect messages from one (or more) account(s) to another E-mail address. This address remains undisclosed to the sender. You can also redirect all mail traffic sent towards a given domain name (@example.com) and catch it into one email…
This guide will assist you in creating an email account that you can use to send and receive an email. How to Create an Email Account in cPanel 1) log in to your cPanel. There are many ways to do this, but the surefire easiest way is to log in to your Client Area, then open…
General Information An Email autoresponder is a very handy feature that allows users to set an automatic reply for incoming Emails to their account, whenever they are unavailable. Some reasons why you might need or use an email autoresponder are if you are on vacation and want to let people know you will get back…
cPanel allows users to manage email accounts created under their accounts. This knowledge base article will cover all the options available for managing an email account. Managing an Email Account in cPanel First, let’s examine the overall UI of the Email Accounts area. Legend: This indicates the number of email addresses our cPanel account can…
In this article, we will explain how to change Email routing in cPanel. What is Email Routing? Email routing is a feature in cPanel that allows you, as a domain owner, to choose how your incoming Email messages are processed, or routed, by the Email server. This can either be your hosting provider’s local Email…
How to Change Email Account’s Password in cPanel As you’ve undoubtedly noticed, creating e-mail accounts for your various users is a pretty easy process. Changing a user’s e-mail account password is just as easy! Just follow the steps below. 1. Log in to your cPanel account. 2. Navigate to the Email section and click on…
Eventually, as your e-mail user base grows, storing all those e-mail messages and attachments can quickly become a problem. To prevent unnecessary headaches, here is how to modify the Email account quota in cPanel. Remember, the amount of storage you grant each user is subtracted from the overall storage granted by their assigned package and…
In this article we will demonstrate how to delete an Email account in cPanel. How to Delete an Email Account in cPanel 1) Log in to your cPanel. There are many ways to do this, but the surefire easiest way is to log in to your Client Area, then open your cPanel. 2) Once your cPanel opens,…
What is webmail? Webmail application lets you check your e-mail accounts using your web browser. Webmail is still a handy tool that can be accessed anywhere in the world. You can compose and read e-mail messages, maintain an address book, and perform other everyday tasks. How to access webmail? Using your web browser, enter your…
Having an email signature is really handy. Not only are they useful for sharing your contact details with others, but they can also be used to promote your social media, or include other information you deem important. In fact, you may be one of many who have a pre-set signature, something they’ve totally customized and…
Horde and Roundcube both provide options for importing and exporting your address book, which is super handy if you prefer to use webmail instead of an application like Outlook, Windows Mail, or Apple Mail. This article will help you import and export contacts in Webmail using Horde or RoundCube. How to Import Contacts In Webmail…
Google Workspace is one of the best email services out there. But it needs some manual configuration on your MX records to work correctly. If one of your customers or you, in the last case, needs to set up & configure Google MX records, it can be done quickly using the cPanel interface. 1) Log…
In certain cases, you may be required to block the ability for users to login to a mailbox. For example, one of your users may be suspended or under investigation. In order to block the ability to login but retain the messages in the account, you can utilize the Suspend Login option. How to Suspend…